RETURN POLICY

Return and Cancellation Policy

At VaidRubalOnline.com, we aim to ensure customer satisfaction while maintaining the integrity of our products. Please review our policies carefully before making a purchase.

Return Policy

• Final Sale: Due to the nature of our products, all sales are final. Refunds or returns are not allowed under any circumstances.

• Exchange or Store Credit:

  • In special cases, we may offer an exchange or store credit at our sole discretion.

  • Requests for exchanges or store credits must be submitted within 5 days of receiving the product.

  • Approval will depend on the condition of the product and the nature of the request. Please contact us at vaidrubal.canada@gmail.com to initiate the process.

• Damaged or Defective Products:

  • If a product arrives damaged or defective, notify us immediately within 48 hours.

  • Include photos of the product and packaging to support your claim.

  • Depending on the assessment, we may issue a replacement or store credit.

Cancellation Policy

• Orders can be canceled only if the cancellation request is received prior to shipping.

• Once the shipping process has begun, cancellations are no longer possible.

• To cancel an order, contact us as soon as possible at vaidrubal.canada@gmail.com. Provide your order number and reason for cancellation.

Additional Notes

• Shipping Costs for Exchanges: Customers are responsible for the shipping costs associated with exchanges unless otherwise stated.

• Eligibility for Exchange: Only unused, unopened, and sealed products may be eligible for an exchange.

For further assistance or to submit a request, please contact us at:
Email: vaidrubal.canada@gmail.com
Phone: 1-905-874-3333